Privacy policy
At LaserCraft by Leah, your privacy is important to us. This policy explains what information we collect, why we collect it and how we use it when you visit our website or place an order.
Information We Collect
When you place an order or contact us, we may collect:
Your name
Delivery and billing address
Email address
Telephone number (if provided)
Personalisation details for your order
Payment information (processed securely by our payment provider)
Any messages or enquiries you send us
We may also collect basic information about how you use our website through cookies and analytics.
How We Use Your Information
We only use your information to:
Process and deliver your order
Personalise your products
Contact you about your order if necessary
Respond to your enquiries
Improve our website and customer experience
Meet our legal and accounting obligations
We will never sell your personal information to anyone.
Payments
Payments are processed securely through Shopify and its approved payment providers. We do not have access to your full payment card details.
Cookies
Our website uses cookies to help it function properly and to understand how visitors use the site. You can manage or disable cookies through your web browser settings.
Sharing Your Information
We only share your information where necessary to run our business, including with:
Shopify (our website platform)
Payment providers
Royal Mail or other delivery companies
Professional advisers where required by law
These organisations only receive the information needed to carry out their services.
How Long We Keep Your Information
We keep your information only for as long as necessary to process your order and meet our legal obligations, including tax and accounting requirements.
Your Rights
Under UK data protection law, you have the right to:
Request a copy of the information we hold about you
Ask us to correct inaccurate information
Request deletion of your information where legally possible
Object to certain uses of your information
To exercise any of these rights, please contact us using the details below.
Contact Us
-LaserCraft by Leah🌻
Email: lasercraftbyleah@gmail.com